Central Texas College - Killeen, Texas

HRDiagram403 VODS

Organismal Biology degree. Chemistry and Biology teachers are all amazing and truly love their fields. I took the non-science classes online, so I can't really judge, aside from the fact that the classes online are still pretty good. Veteran's Affairs staff are nice, as are the Admissions and Financial Aid staff. Actually, the staff as a whole are incredibly helpful and professional, the only issue I had was because I didn't realize my financial aid wasn't enough and got dropped from a class, but even then that was my mistake and not their fault. If only this was a four year, I'd love to spend more time here!

Joshua Dilmar

How many times does my Blackboard need to get reset cause my password won't save? Every time I login.

How many times have I shown up to the Admissions Office just for them to "close" for no reason during normal business hours? A lot.

How many times have I needed to know important dates like course drop or withdrawal deadlines only for them to always say "that was last Friday"? Every semester.

How many times I needed a counselor to walk me through my academic plan but they're unavailable? Several times.

How many times do I get a hostile attitude from Pamela in Registration when asking for information? Always.

Does calling them ever work? No.

Does Blackboard work? Only on my personal devices sometimes; never on the school's.

Does Eagle Self Service work? I get an error saying I can't login.

Is setting up FAFSA or other financial aid an easy process? Depends on if they file your paperwork correctly.

Want to use your VA or GI Bill benefits? Let me get back to you on that one.

Need tax documentation for filing last years taxes? Forgot to make that year available for you on ESS.

Want to take a fun class like Film Appreciation? Sorry there's a 20 page wait list. See you in a few years.

Want to pursue an interesting class because it sounds nice? Sorry but you must be an Active duty, reservist, or veteran of the military to access this class. (Always empty by semester start; never opens to the public)

Paid and registered for a class but can't find it on start day? Lmao that class was canned due to lack of students but I'm not going to notify you when that happens free money.

Can't register for classes remotely because you're stuck on academic probation and need to register for classes? Sorry you need a counselor to register for you, but we don't have one available they're on vacation. Buckle up you're gonna be here for a while.

Need to register for classes while on academic probation but need the last up to date transcript to do so? Wait like 2 months after the end of last semester and we'll get back to you.

Want a study environment with like minded people and adults? Most of the students are early college high school students.

Sy Guzman

If you're in the military, Central Texas College is the easiest and cheapest way to earn an associate degree. Most classes don't even require you to purchase textbooks, you just show up to class and do the assignments to the best of your ability. It's a foolproof way to earn a diploma!

Donald Spencer

VA department is horrible. Even though you have guaranteed money to the VA with your post 911 Bill they will find a way to mess it up. Registered for classes they didn't hold my classes waiting for the VA confirmation I wasn't able to take the classes I wanted to put on a wait list or absolutely horrible and I'm a returning student from the previous semester. DON'T WASTE YOUR TIME GO TO TEMPLE!

Tonya Chronicallyillsoldier

CTC is located at the corner of Clear Creek and Hwy 190 at the edge of Killeen. They get students from all over the US. I had nothing but wonderful teachers there in the Medical Lab Tech program. They have a planetarium as well as a duck foundation. You can grill and sit at picnic tables also where the ducks are. Great picture area also. They have a nice upgraded bookstore. There are also dorns and family housing available.

ISSA NIYAHH (“Niyahh”)

I’m not the type to leave reviews but what I experienced today I feel like this needs to be shared… I went to the registration department and informed the lady (Pamela Fyre) that i had submitted a schedule change and was directed by my advisor to see if the form had made any progress… She tells me what she sees on the form and I verify that the class i no longer want and the class that I wanted to add to disregard as my advisor helped me select the correct classes. I was getting ready to explain a tad bit more for clarification and she then tells me to have a seat and that she needs to ask her supervisor something. I told her yes ma’am and went to sit down. 10 minutes comes by and she calls me back up. She tells me to verify my schedule and asks me about one particular class. I told her that my advisor said not to take that class and she looks at me starts laughing and whoever was in the back starts laughing too (I believe it was her supervisor). Pamela gives me the schedule change request form goes to tell me “you didn’t tell me that”. I responded “Yes I did, you didn't give me more time to explain before you told me you needed to talk to your supervisor” she then looks at me puzzled and I told her “No worries, It can be fixed” and she goes “uhhh, okay” I went to sit back down and fill it out. Luckily I got a different lady when I went back up there. My whole concern is that this could’ve been a simple a miscommunication on my end or misunderstanding on hers. And that’s okay. It happens to us all the time. Which is why I told her it can be fixed. There was no need to laugh in my face which was disrespectful and have an attitude. I also keep in mind that I don’t know what Individuals could be going through which is why I was not quick to anger. However, that’s not an excuse to act that way at work. Especially when i’m respectful. Not to mention, it’s hard to even get a hold of anyone in general via phone too.

cass harvey

I am disgusted with the way I was treated today as a alumni of this university. I had to make numerous attempts to log on CTC websites and the rude staff at the Registration office minus the older lady, was absolutely disgraceful. I am an Army Retiree and treated them with respect. Got the help I needed after 3 attempts and she hung up in my face. Hope CTC figures this out!!!

My Professor has been the best, but need to get some refresher customer service training

George Sievers

Today, 7/8/2022 My daughter is trying to complete a Math course. Half of the time the CTC IT connection has not worked and the professor is NOT interested in answering her questions. Today, the course site was closed out and it should NOT be. As a public school teacher in the state of Texas, I get penalized for less infractions than this, but this college is able to take our money and NOT guarantee that my daughter can pass the course. All my students are supposed to pass whether they do the work or not, but a committed college student can fail a course because IT and professors don't do their jobs, but can take my money.
The admissions department, bookstore staff, and financial aid office staff are rude and condescending. The administration does not acknowledge that health and other problems beyond one's control can lead to an interruption of studies and delay graduation plans. I just received notice yesterday 5/24/2021 that CTC will not allow my daughter to complete her studies there because the two year "deadline" has expired. They only communicated with us at the last minute which made things more difficult, but not impossible, to transfer to another college. Their attitude also implied that they wanted to keep my daughter's FAFSA scholarships and grants but not allow her to attend. I will file a complaint with the Department of Education about these issues so others do not have to deal with the same things.

CTCs response is so lame. I talked to someone in the registrar's office today and they were clueless. I was told that there are many students who have been at CTC more than 2 years. I personally have a double major BA with 173 credit hours, and two MAs yet this college wants to limit a student's ability to study with a time limit. They say they put the students first, but that is a lie. There are also laws under the ADA that prohibit discrimination against students with disabilities which CTC violated with my daughter.